g perya Frequently Asked Questions

To register at g perya, click the Sign Up button on the homepage, fill in your full legal name, date of birth, Philippine mobile number, and email address. You'll receive a one-time PIN via SMS to verify your number. Once your basic details are submitted, you can make a first deposit immediately — full KYC document verification is completed within 24 hours. Remember: you must be at least 21 years old to register.

g perya accepts any valid Philippine government-issued ID: PhilSys National ID, UMID, Passport, Driver's License, or Voter's ID. You'll need to upload a clear photo of the front and back of your chosen ID. For accounts with larger transaction volumes, a selfie holding your ID and a proof of address (utility bill or bank statement dated within 3 months) may also be required. KYC review typically completes within a few hours.

No. g perya strictly enforces a one-account-per-person policy. Duplicate accounts — whether created with the same or different identity details — are a breach of our Terms and Conditions. If duplicate accounts are detected, all associated accounts will be suspended and any winnings may be voided. If you've accidentally created a second account, contact our support team immediately to have it merged or closed before penalties apply.

Go to the g perya login page and click "Forgot Password." Enter your registered mobile number or email address and you'll receive a reset link or OTP within a few minutes. If you no longer have access to your registered number or email, contact our 24/7 live support chat to complete an identity-verified account recovery. For security, never share your password or OTP with anyone — including people claiming to be g perya staff.

You can request permanent account closure at any time by contacting g perya support via live chat or emailing support@gperya.lat with "Account Closure Request" in the subject line. Verify your identity and any remaining balance will be refunded to your registered payment method within 3 business days. If you're closing your account for responsible gaming reasons, our team can also activate self-exclusion, which prevents future re-registration on the platform.

g perya supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP). GCash and PayMaya are the fastest and most popular options among Filipino players — they process deposits instantly and withdrawals within minutes for fully verified accounts. Bank transfer via BPI, BDO, or Metrobank typically takes 1–3 business days for withdrawals.

The minimum deposit at g perya is ₱100, making it accessible for casual Filipino players who want to try the games without a large upfront commitment. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger an enhanced KYC review in compliance with PAGCOR anti-money laundering requirements. All deposits must come from a payment method registered in your own name.

For fully verified g perya accounts, GCash withdrawals typically process within minutes — usually under 15 minutes during peak hours. The absolute maximum processing time for a standard GCash withdrawal is 2 hours. If your withdrawal hasn't arrived after 2 hours, contact our live chat support with your withdrawal reference number. Delays beyond 2 hours are rare and almost always tied to a pending KYC check or an active bonus wagering requirement.

g perya does not charge any platform fees for deposits or withdrawals. However, your payment provider — GCash, PayMaya, or your bank — may apply their own transaction fees, which are outside g perya's control. GCash and PayMaya generally do not charge fees for transfers to licensed gaming platforms, but it's worth checking your e-wallet's current fee schedule. Bank transfers may incur standard inter-bank transfer fees depending on your bank's policy.

The minimum withdrawal amount at g perya is ₱200. Withdrawal requests below this amount will be held until your balance reaches the minimum threshold. There is no maximum single withdrawal limit for verified accounts, though withdrawals above certain thresholds may be subject to additional AML documentation requirements as mandated by PAGCOR and the Anti-Money Laundering Council (AMLC). Processing times apply as described above per payment method.

GCash and PayMaya deposits typically credit within seconds. If your deposit hasn't appeared after 15 minutes, first check that the transaction shows as completed in your GCash or PayMaya app — a "Pending" status on the e-wallet side means the payment is still processing. If your e-wallet shows the transaction as successful but your g perya balance hasn't updated, contact live support immediately with your GCash/PayMaya transaction reference number and the deposit amount. We'll trace and credit it manually within the hour.

g perya offers a full suite of games popular with Filipino players: JILI Slots (including iconic titles like Money Coming, Crazy Hunter, and Golden Empire), Live Baccarat with real dealers, Dragon Tiger, Mines, online Bingo, and a growing selection of table games. The platform is designed for both casual players who enjoy ₱1 spins and high-stakes players comfortable with larger wagers. All game categories are accessible from the main navigation.

Yes. All RNG-based games on g perya — including slots and instant games — use certified random number generators tested by independent laboratories. The RTP (Return to Player) percentage for each slot title is published in the game's information panel. Live casino games use real physical card decks and live dealers streamed in real time, which are subject to PAGCOR's live gaming standards. g perya's gaming certification is a condition of our PAGCOR license and is renewed periodically.

Absolutely. The g perya platform is fully optimized for mobile browsers — Android and iOS — so you don't need to download any app. Just open gperya.lat in your phone's browser (Chrome or Safari work best) and you'll get a smooth, responsive experience. Most JILI slots and live dealer games are specifically built for mobile play. For the best performance, use a stable WiFi or 5G connection, especially for live baccarat and Dragon Tiger streams.

Most JILI slot titles on g perya allow minimum bets starting from ₱1 per spin, making them accessible to players of all budgets. Some premium or high-variance titles may have a slightly higher minimum. Maximum bet limits per spin vary by title — this is typically displayed in the game's settings panel before you start playing. Responsible gaming note: always set a session budget before spinning and stick to it regardless of outcomes.

If your connection drops mid-round, g perya's server logs record the state of every live game independently of your device. When you reconnect, the round will be completed according to the result recorded on the server — which is always the authoritative record. Any winnings from a completed round during a disconnection will be credited to your account. If you believe a round result is incorrect, contact support with the game name, table ID, and approximate time of disconnection.

g perya regularly offers welcome deposit bonuses for new Filipino players, typically structured as a percentage match on your first deposit. The specific bonus percentage and maximum bonus amount are displayed on the promotions page at the time of registration. Bonus offers are subject to change and are only available to newly registered accounts. You must opt in during the deposit process — bonuses cannot be applied retroactively to past deposits. Full terms apply and are shown before claiming.

A wagering requirement (also called a playthrough requirement) means you need to wager the bonus amount a specified number of times before the bonus converts to withdrawable cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets using that bonus before you can withdraw the associated winnings. Each g perya promotion clearly states the wagering requirement, which games contribute to it, and the expiry period for meeting it.

Not always equally. Most JILI slots and arcade games contribute 100% toward wagering requirements. Live casino games like Baccarat and Dragon Tiger typically contribute a lower percentage — often 10% to 20% — because of their lower house edge. The exact contribution rates are listed in each promotion's specific terms. This is an important detail to check before claiming a bonus, especially if live dealer games are your preference at g perya.

No. Bonus funds and any winnings generated from them are locked until the full wagering requirement is met within the validity period. If you request a withdrawal while a bonus is active and the wagering is incomplete, g perya will forfeit the bonus balance and any bonus-generated winnings — your original cash deposit balance remains withdrawable. If you're unsure whether a bonus is active on your account, check the "My Bonuses" section in your account dashboard or ask live support.

Yes. g perya rewards regular Filipino players through an ongoing loyalty program where consistent play earns you points that unlock reload bonuses, cashback offers, priority withdrawal processing, and access to dedicated account management at higher tiers. The loyalty program is automatic — there's no manual opt-in. Your tier is updated monthly based on your real-money wagering activity. Details of the current loyalty structure are available in the Promotions section of your account.

Yes. g perya operates under a PAGCOR (Philippine Amusement and Gaming Corporation) license, which is the primary regulatory authority for all legal online gaming activity in the Philippines. This license requires g perya to meet strict standards for game fairness, player fund security, responsible gaming, anti-money laundering compliance, and data privacy under the Data Privacy Act of 2012. Playing at g perya is fully legal for eligible Filipino residents aged 21 and above.

Philippine law sets the legal gambling age at 21 years, which is higher than the 18-year threshold used in some other countries. This applies to all PAGCOR-licensed venues and platforms, including g perya. The 21+ age requirement is strictly enforced through government ID verification during the registration and KYC process. Any account found to belong to a player under 21 will be immediately closed, all deposits returned, and the matter referred to PAGCOR as required by our license conditions.

All g perya accounts include built-in responsible gaming tools accessible from Account Settings. You can set daily, weekly, or monthly deposit limits, configure loss limits, activate session time reminders, or request a cooling-off period (24 hours to 90 days) at any time. Limits take effect immediately and cannot be increased for 24 hours. These tools are free to use and require no justification. If you need help activating them, our 24/7 live support team can do it for you instantly.

To self-exclude, contact g perya support via live chat or email support@gperya.lat with "Self-Exclusion Request" in the subject line, or use the self-exclusion option in your Responsible Gaming account settings. Your account will be closed immediately, re-registration will be blocked, and your remaining balance will be returned to your verified payment method within 3 business days. Self-exclusion is permanent and irreversible at g perya. We take this seriously — no re-opening requests will be processed.

Player funds at g perya are held in segregated accounts separate from the company's operational funds, as required by PAGCOR licensing conditions. This means your deposits are protected even in the event of a business disruption. All transactions are encrypted and logged in real time. In the event of a technical error affecting your account balance — such as a game crash or a failed withdrawal — g perya's server records are used to restore the accurate balance. Contact support with specific details and we will investigate within 24 hours.